Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
This Privacy Policy describes the practices of Sau Fung Limited regarding the collection, use, and disclosure of information received from customers and visitors.
1. Information Collected
Sau Fung Limited collects the following categories of information:
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Personal Identification Information: Full name, billing address, shipping address, email address, telephone number.
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Order Information: Product selections, order history, transaction details, payment method details.
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Account Information: Username, password, saved shipping addresses, project wish lists.
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Technical Data: IP address, browser type, device identifiers, operating system.
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Usage Data: Pages viewed, time spent on pages, navigation paths, search queries entered on w27.watchhousesale.com.
2. Methods of Collection
Information is collected through:
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Order placement and checkout processes.
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Account registration and profile updates.
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Customer service inquiries sent to [email protected].
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Newsletter signup forms.
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Automated server logs and cookies during navigation of w27.watchhousesale.com.
3. Use of Information
Sau Fung Limited uses collected information for the following purposes:
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Processing and fulfilling product orders.
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Confirming order status and providing shipment tracking details.
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Managing customer accounts and registration.
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Responding to customer service requests and support inquiries.
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Detecting and preventing fraudulent transactions and security incidents.
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Calculating applicable taxes and shipping costs based on location.
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Delivering marketing communications only upon explicit consent.
4. Sharing of Information
Sau Fung Limited shares information with the following categories of third parties:
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Payment Processors: Entities that process credit card and digital wallet transactions.
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Shipping Carriers: Postal services and courier companies for delivery of products.
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E-commerce Platform Providers: Technical service providers hosting the infrastructure of w27.watchhousesale.com.
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Legal Authorities: Law enforcement or regulatory bodies when required by applicable law or a valid legal process.
All third-party service providers are authorized to use information solely to perform services for Sau Fung Limited.
5. Data Retention
Sau Fung Limited retains customer account information and order history for the duration of the business relationship. Transaction records are retained for a period of seven years to comply with tax and accounting obligations. Technical data and usage logs are retained for a period of twelve months.
6. User Rights
Users have the right to:
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Access a copy of personal information held by Sau Fung Limited.
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Request correction of inaccurate or incomplete information.
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Request deletion of personal information, subject to legal retention obligations.
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Withdraw consent for marketing communications at any time.
Requests to exercise these rights must be submitted to [email protected].
7. Data Security
Sau Fung Limited implements Transport Layer Security (TLS) encryption for all data transmitted during checkout and account login. Access to personal information is restricted to employees and contractors who require access to perform order fulfillment, customer service, and technical maintenance functions.
8. Cookies
w27.watchhousesale.com uses session cookies to maintain shopping cart functionality and persistent cookies to remember login credentials. Browser settings may be adjusted to refuse cookies, but this action may disable essential e-commerce features such as cart retention and checkout processing.
9. Children’s Privacy
Sau Fung Limited does not sell products for purchase by children. Sau Fung Limited does not knowingly collect personal information from individuals under the age of sixteen.
10. Changes to This Policy
Sau Fung Limited will post any revisions to this Privacy Policy on w27.watchhousesale.com. The date of the last update is indicated at the top of this document. Continued use of w27.watchhousesale.com following the posting of changes constitutes acceptance of those changes.
11. Contact
Questions regarding this Privacy Policy or requests concerning personal information should be directed to [email protected].
Mailing Address:
188 Connaught Road West, Sai Wan